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Terms of Service

Last Updated: December 25, 2024

Please read these Terms of Service ("Terms," "Terms of Service") carefully before using the PolicePrizm platform and website (the "Service") operated by VUGA Media Group LLC ("Company," "we," "us," or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

1. Definitions

• "Service" refers to the PolicePrizm website, platform, software, and all related services provided by the Company.
• "User," "you," or "your" refers to any individual or entity accessing or using the Service.
• "Agency" refers to a law enforcement agency, government entity, or other organization that subscribes to the Service.
• "Content" refers to any information, data, text, images, or other materials uploaded, submitted, or transmitted through the Service.
• "Subscription" refers to a paid plan that grants access to the Service.

2. Eligibility

The Service is intended for use by law enforcement agencies, government entities, and authorized personnel. By using the Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to enter into these Terms on behalf of yourself or your organization
• You are authorized by your Agency to access and use the Service
• Your use of the Service complies with all applicable laws and regulations

3. Account Registration

To access certain features of the Service, you may be required to register for an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information, or that violate these Terms.

4. Subscriptions and Payments

4.1 Subscription Plans

Access to certain features of the Service requires a paid Subscription. Subscription plans, pricing, and features are described on our website and may be modified from time to time.

4.2 Payment Terms

By subscribing to a paid plan, you agree to pay all applicable fees. Payments are typically billed annually in advance. All fees are non-refundable unless otherwise specified in a separate agreement.

4.3 Price Changes

We reserve the right to modify pricing at any time. We will provide at least 30 days' notice before any price changes take effect. Continued use of the Service after price changes constitutes acceptance of the new pricing.

4.4 Taxes

Fees do not include applicable taxes. You are responsible for paying all taxes associated with your use of the Service.

5. Use of the Service

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is designed for legitimate law enforcement and investigative purposes.

5.2 Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Access or attempt to access accounts, systems, or data without authorization
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to reverse engineer, decompile, or disassemble the Service
• Copy, modify, or distribute the Service or any part thereof
• Sell, resell, license, or sublicense the Service without our prior written consent
• Upload or transmit viruses, malware, or other malicious code
• Use automated systems, bots, or scripts to access the Service
• Circumvent any security features or access controls
• Use the Service to harass, abuse, or harm others

6. Data and Content

6.1 Your Data

You retain ownership of all data and content you upload to the Service ("Your Data"). By using the Service, you grant us a limited license to process, store, and display Your Data solely to provide the Service to you.

6.2 Data Security

We implement industry-standard security measures to protect Your Data. However, you acknowledge that no system is completely secure, and we cannot guarantee the absolute security of Your Data.

6.3 Data Handling

The Service is designed to comply with applicable data protection regulations, including CJIS Security Policy requirements. You are responsible for ensuring your use of the Service complies with all applicable laws regarding the handling of criminal justice information.

6.4 Backup

While we maintain regular backups, we recommend that you maintain your own backups of Your Data. We are not responsible for loss of data due to circumstances beyond our reasonable control.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, features, functionality, and all related intellectual property, is owned by the Company and protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks, logos, or brand elements without our prior written consent.

7.2 Feedback

If you provide us with suggestions, feedback, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without any obligation to you.

8. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or availability of such third-party services. Your use of third-party services is subject to their respective terms and conditions.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your Data or content you upload to the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund of any prepaid fees.

12.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

• Violation of these Terms
• Non-payment of fees
• Conduct that harms other users or the Service
• Extended periods of inactivity

12.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete Your Data after a reasonable period following termination. Sections of these Terms that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

13. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association.

15.3 Class Action Waiver

You agree that any disputes will be resolved on an individual basis and not as part of a class, consolidated, or representative action.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and the Company regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

17. Contact Us

If you have any questions about these Terms, please contact us: